Tech Support
Training

Training for TeachSmart®

Initial (First Level)

Immediately following successful installation (which takes up to 3 hours), initial training lasts about 2.5 to 3 hours and will occur in every classroom where a TeachSmart™ Learning System is installed. The initial training covers everything the teacher needs to know to successfully and appropriately integrate the TeachSmart™ Learning System into the classroom. Training includes, but is not limited to:

  • Using the exclusive TeachSmart® Learning System Navigation tool
  • Implementing the teacher guided research-based strategies and activities designed to ensure the TeachSmart® Learning System is integrated into the classroom curriculum for whole group, small group, and one-to-one instruction
  • Creating Digital Portfolios for each child
  • Introduction to child guided activities designed to ensure children can have successful independent access and that the product is used as a Learning Center
  • Troubleshooting Tips
  • Frequently Asked Questions

Available as long as TeachSmart® Learning System is in their classroom.

Each teacher receives a detailed, user-friendly support manual and a quick reference guide.

Professional Development (Second Level) Training

In addition to initial training, you have the option of purchasing the fully customizable Professional Development Second Level Training sessions for the TeachSmart® Learning System. These sessions are meant to be personal and tailored to your specific needs. Please contact your sales representative to customize this training specific to your organization.

Life-Time Toll-Free Support

In addition to our on-site training options, Hatch® provides a "one call does it all" approach to supporting your staff via lifetime, toll-free telephone support. Hatch® also offers the option for email support that is always answered promptly. You simply contact Hatch® and receive complete and friendly support for all aspects of your product.

Toll-free Technical Support for the lifetime of the product!
800.624.7968, Ext. 4

SmartBoard Interactive Whiteboards
SMART Accreditation - Select Level
Microsoft Gold Partner
Intel
Microsoft Windows Vista